CaseWhy Plus

AI chat about your case

Your status just changed to "Request for Evidence" and you don't know what that means, whether your timeline just reset, or what USCIS actually wants — that's exactly what the chat is for. Ask in plain English and get an answer grounded in CaseWhy's own curated policy and case-law knowledge base, with visible citations you can check yourself, instead of a generic chatbot guessing from general training data. On the free tier, 3 questions a month runs out fast — one real update to your case can easily produce three follow-up questions in a single evening, and then you're locked out until next month right when you need it most. Plus removes the limit entirely, so you can ask a question the moment you're anxious about one, not ration them.

Tracked cases (family)

A free account tracks up to 3 cases — fine for most people, but bigger or more complex households need more: a spouse's I-485 alongside your own, kids' derivative cases, or parents you're helping through an N-400 you understand better than they do. Plus is unlimited case tracking for your family — no fixed cap — so the whole household lives under a single login instead of everyone creating separate accounts (and separate $9.99/mo subscriptions) just to see their own status. Each case gets its own full CaseWhy experience — its own status history, its own AI explanations, its own document vault — switched between with a single click, not re-entered from scratch every time. Tracking more than 10 cases at once is uncommon enough that we ask for a quick, one-time check before it kicks in — most households never see this step, and it's a review, not a denial.

On-demand status checks

Every account, free or Plus, gets an automatic status check once a day. Most days that's plenty — but the day your case might actually have moved isn't most days. Plus adds a real "Check now" button right on the dashboard for exactly that moment: you heard something changed, or it's just been quiet too long and you want to know right now instead of waiting for tomorrow's scheduled check. It calls USCIS directly, the same way the daily check does, just on your schedule instead of a fixed one.

Secure document vault

An RFE lands with a deadline and a list of documents USCIS wants — pay stubs, a new I-693, a marriage certificate, whatever it is. The vault is where you put them as you gather them, attached to that specific case, encrypted, and private to your account (backed by Vercel's private Blob storage, not a shared folder). It's most useful in the exact moment things get stressful: instead of a downloads folder full of scans you'll never find again, everything relevant to one case lives in one place — genuinely handy if you ever need to hand a case off to an attorney and don't want to re-gather everything from scratch.

Stalled-case alert

CaseWhy flags a case that's gone unusually quiet relative to a real benchmark — not a guess, but how long cases like yours typically take before the next real step. This alert itself is free on every tier, by design: knowing something might be stuck shouldn't be behind a paywall. It's the two escalation tools that follow a stall alert — representative lookup and letter drafting, both below — that are part of Plus, since acting on a stall (versus just being told about one) is where the real value is.

Representative lookup

Once a case is flagged as stalled, a lot of people's first instinct is "can my member of Congress help with this?" — and most don't actually know who that is, or have an outdated name from years ago. Enter your address and CaseWhy looks up your real, current U.S. Senators and House representative — pulled from live government data, not a static list that goes stale after every election — as a genuine starting point for a congressional inquiry, one of the more effective real-world ways to get a stuck case looked at.

Escalation letter drafting

Knowing who to contact is one problem; knowing what to actually write is another. Plus can draft one of three real letters — a congressional inquiry to the representative you just looked up, a follow-up to your specific field office, or a formal USCIS Ombudsman case-assistance request — pre-filled with your case's real details so you're not staring at a blank page. This is deliberately not legal advice: every draft is adversarially tested to refuse fabricating claims or overstating your situation, and it's a starting point you review, edit, and send yourself, not something CaseWhy sends on your behalf.

Attorney-handoff PDF report

If a case reaches the point where you actually need an attorney, the first meeting usually starts with you re-explaining everything from the beginning while they take notes. This generates a real one-page PDF instead — your case's current status and CaseWhy's own plain-language explanation of it, ready to hand over or attach to an email — so that first conversation starts from "here's where things stand" instead of starting from zero.